Clarifications to the IOA SOPs and Code of Ethics

As a best practice, our Standards of Practice and Code of Ethics will be reviewed every three to four years to address clarity issues and gaps. To facilitate this work, the Board of Directors convened a special short-term Limited Task Force last summer/early fall to make recommendations for clarity revisions. Their draft is ready, we held a series of events to assist with feedback. 

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What is IOA?

The International Ombuds Association (IOA) is the professional association committed to championing Organizational Ombuds worldwide. Our members help organizational stakeholders raise patterns and concerns, navigate conflict, and manage change to support highly effective and healthy organizations. IOA sets the standard for excellence by establishing Standards of Practice, a Code of Ethics, and certifying Organizational Ombuds Practitioners (CO-OP®).

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Upcoming Events and Trainings

Discover the World of Ombudsing

Unlike many professions, the journey to becoming an organizational ombuds, ombudsperson, or ombudsman does not follow a clearly identified path. The global ombuds community is filled with professionals who come from a wide variety of backgrounds. Most of the ombuds in the IOA network have a diverse range of academic credentials and professional experiences. Review the information below to learn more about the process of becoming an ombuds.

How to Become an Ombuds

How to Become a Member